“On-the-Go Ordering is a key example of our efforts to provide guests with an enhanced experience, and as we continue to look for ways to distinguish our brand, drive-thru consistency and convenience will be something we focus on,” Murphy says. “It is important to us that even premium menu items and more complex menu items don’t disturb the speed of service at the drive thru, which is why we place great emphasis on training in all of our restaurants to ensure our guests are receiving the best quality and service possible,” he says.ĭunkin’ enhanced its drive thru this year with On-the-Go Ordering, an addition to the chain’s mobile app that allows guests to place an order up to 24 hours in advance, select a location, and then confirm when they’re ready to pick the order up at the drive thru. Murphy says speed is vital at Dunkin’ Donuts, and that doesn’t change even as menu items become more complex per consumer demand. Just look at Dunkin’ Donuts: Scott Murphy, senior vice president of operations for the coffee-and-treats chain, says 59 percent of traditional Dunkin’ locations have a drive thru, and those units have 23 percent higher sales volume than other traditional locations.īut drive thrus at chains like Dunkin’ Donuts, where a large amount of the business spins through the outdoor lane during the breakfast daypart, also require consistently fast service. Popular donut chain, Dunkin Donuts opened its next generation store in Mira Mesa this week. The Mexican-inspired fast food chain already operates a drive-thru restaurant in Hull in Brighton Street, sharing the site near the A63 with a Costa Coffee.There’s no denying the impact a drive thru can have on sales. Dine-In, Drive Thru, On-the-Go Mobile Ordering, Free WiFi. That side-by-side concept is now a familiar sight in retail and leisure parks around the world, not least with a Taco Bell franchise about to share the same building with his original brand in Kingswood. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods. Rosenberg went on to launch his own Howdy Beef n' Burger fast food chain in Massachusetts, locating many of his diners next to Dunkin' Donuts stores which also specialised in coffees. Drive-Thru About the Business Stop By or Order Ahead with the Dunkin' App. Others include originals dating back to the days of The Open Kettle, including the Boston Creme and the Glazed Ring. Mr Happy is one of 12 varieties currently on the menu. "As an assistant store manager you will look to support the store manager in optimising the 4C’s - commercial control (our people consider sales & costs) customer journey (our people deliver operational excellence) compliance (our people are safe) and culture (our people feel supported). Full training is offered to help deliver our amazing steps to service in providing quality beverage and bakery products. The advert says: "Our Mr Happy donut represents what we look for in people, a bright smile on faces and looking to make people happy. An assistant store manager's job at Dunkin' Donuts in Hull is currently being advertised with a salary of between £23,000 and £25,000. The former Frankie & Benny's restaurant in KIngswood (Image: Hull Live)Īccording to the original planning application, the Dunkin' Donuts store will employ a total of 15 staff while 30 people are expected to be employed at Taco Bell. The story of Dunkin Donuts began in 1948 with a donut and coffee restaurant in Quincy, Massachusetts called. It follows the approval late last year of plans to convert the building and add a new drive-thru lane for Taco Bell customers. Until now, Dunkin' fans in Hull have had to travel to Leeds or Sheffield for their nearest sugar rush but a new planning application lodged with Hull City Council covering signage at the Gibraltar Road unit suggests the doors there will soon be opening again fairly soon. Today, it has franchise outlets in 46 countries. Read more: Rethink on Freetown Way cycle lanes after two years of traffic hellĪfter opening his sixth shop, he started a franchise operation to roll out the brand. His big selling point was to offer 52 different varieties of doughnut instead of the usual four of five served up by his rivals. People who live and work in Clarksville will be among the first in Tennessee to enjoy Dunkin Donuts concept store of the future, 'Dunkin’ GO,' a drive-thru-only store design. Having built up a sizable mobile catering business delivering meals and coffee to factory workers after the Second World War, Rosenberg's original shop was called The Open Kettle but he soon changed its name to Dunkin' Donuts. It will operate alongside a new Taco Bell. Seventy four years after former telegram delivery boy William Rosenberg opened his first doughnut shop in Massachusetts, the franchise he founded as a result is set to open its first outlet in Hull.ĭunkin' Donuts is expected to open later this year in part of what was previously a Frankie & Benny's diner on the KIngswood Leisure Park, which closed during the pandemic.
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